Balmatta branch of UAE Exchange India conducted Customer Meet on 25th October 2014. Special invited guests Prof. Bhaskara Rai Kukkuvalli, Mr. Karunakar Shetty, Mr. Sakaram, and Ln. Kishore D Shetty lighted the ceremonial lamp, inaugurating the meeting. UAE Exchange Regional Head Mr. Sharath Shetty, Branch Head Mr. Uday Shankar Shetty, invited customers, and branch staff attended the function.

The meeting started with a prayer song by staff members Ms. Gayathri, Ms. Prafulla, and Ms. Dayakshi. RH addressed the gathering. He also briefed about Loan services. Company corporate video was played, and slide presentations were also displayed for explaining about UAE Exchange India. BH Mr. Uday welcomed the gathering, and introduced briefly the purpose of the meet and its importance. He also explained about the UAE Exchange India, its various products and services, the awards received by the company, and its customer service quality. Customers were allowed to interact with the officials of UAE Exchange India and get their doubts cleared.

Prof. Bhaskara Rai Kukkuvalli, a scholar and a media person, shared about his long years of association with UAE Exchange, and praised UAE Exchange Chairman Dr. BR Shetty and COO Mr. Sudhir Kumar Shetty for their hospitality during his visit to Dubai. Ln. Kishore D Shetty, Tulu film director and owner of Lakumi Drama Academy, also shared his opinion about UAE Exchange India. One of the most important customers of the branch Ms. Louisa Maria Miranda, a school teacher by profession, shared her experiences with UAE Exchange services with the customers who were present. She was full of praise for the fast services she has availed from the branch of UAE Exchange India. She also appreciated the company’s policy on Loans as there is no much documentation needed. Loans are also sanctioned without delay, she said.

Mr. Kushalappa Gowda, one of the loan customers of the branch, who is a yoga teacher, demonsrated pranayama, and explained to the present customers the importance of yoga. He also made the customer practice a couple of breathing exercises. Customers expressed their happiness in being able to learn a few yoga exercises. To lighten the meeting, branch staff members Mr. Rajesh and Ms. Prafulla entertained the guests with their sweet voice by singing a melodious song.

 

 

 

 

 

 

 


Various branches of UAE Exchange India organized Customer Meets in the month of September. Lucky draws were organised, and winners were presented with prizes. Loyal customers were briefed about the various products and services available at UAE Exchange, India. Entertainment activities were also organised for the customers. Customer Meets are conducted to increase customer support, and spread information regarding the branches and about the various activities that can be availed from them.

Kammanahalli branch – Bangalore region
Date: 9th September 2014

Thiruvallur branch – Chennai region
Date: 17th September 2014

Salem branch – Trichy region
Date: 17th September 2014

Nedumangad branch – Trivandrum region
Date: 17th September 2014

Armur branch – Nizamabad region
Date: 19th September 2014

Baroda branch – Gujarat region
Date: 19th September 2014

Pattukottai branch – Tanjore region
Date: 24th September 2014

Anchal branch – Kollam region
Date: 25th September 2014

Nakodar branch – Punjab II region
Date: 24th September 2014

Haripad branch – Thiruvalla region
Date: 18th September 2014

Ratnagiri branch – Goa region
24th September 2014

LIC branch – Mangalore region
Date: 27th September 2014

Tanda branch – Punjab I region
Date: 24th September 2014

Ranchi branch – Bihar region
Date: 25th September 2014

Rajamundry branch
Date: 25th September 2014

Ottapalam branch – Palakkad region
Date: 25th September 2014

Vadanapally branch – Thrissur region
Date: 24th September 2014

Rajapalayam branch – Nagercoil region
Date: 24th September 2014

Aluva branch – Ernakual region
Date: 24th September 2014

Sikar branch – Rajastan region
Date: 20th September 2014

Krishnanagar branch – Kolkata region
Date: 18th September 2014

Dombivali branch – Mumbai region
Date: 17th September 2014

Payyanur branch – Kannur region
Date: 17th September 2014

Palayam branch – Calicut region
Date: 17th September 2014

Melur branch – Madurai region
Date: 10th September 2014

Srinagar branch – Delhi region
Date: 4th September, 2014

Begumpet branch – Hyderabad region
Date: 17th  September 2014

Deoria branch – Lucknow region
Date: 11th September 2014


A fresh new cherry has ripened in Salem as UAE Exchange India has opened its first Smart Branch in Salem – Cherry Road. The first Smart Branch was inaugurated on 29th October 2014 by Chief Guest Dr. Lion D. J. Rajendran, Proprietor of Vijay Sree Builders. UAE Exchange India Regional Head Mr. L. Balakrishnan, Branch Head Mr. R. Satish Kumar, branch staff, and invited local shopkeepers attended the inaugural ceremony. 

The new concept of “Smart Branch” was initiated in order to cater to the various financial needs of the huge population in the country at an affordable cost. Smart Branch is a new technological innovation that focuses on customers. They can have convenient, reliable, and speedy access to the various services of UAE Exchange India through the company’s Smart Branches. And now, it is the turn of people in Salem for experiencing the benefits of the innovation.

The various services that can be availed from the new Smart Branch in Salem – Cherry Road, include gold loan, vehicle loan, money exchange, money transfer, personal loan, and share trading. People can also avail travelling and ticketing (inbound and outbound) services from the newly opened branch of UAE Exchange India. 

UAE Exchange is one of the leading global remittance and foreign exchange brands trusted worldwide and known for its penchant for quality and passionate customer service. The organisation was incorporated in India in 1995, and is a Non-Banking Financial Company, and belongs to Authorized Dealer II category of RBI. The products and services, including International Money Transfer (Xpress Money and Money Gram), Foreign Exchange, Ticketing & Tours (Domestic & International), Gold Loan, Two Wheeler Loan, Home Loan, Consumer Loan & MSME Loan, Vehicle Insurance, and Share Trading, make it a multiple solution-provider under one roof.

With almost two decades of experience in providing value added services to the customers, UAE Exchange delivers cost effective solutions through a combination of advanced technology, proven processes, and outstanding personnel. The commendable quality of service rendered by UAE Exchange is endorsed by many industry awards like the PRSI Award, Global CSR Excellence & Leadership Awards, CMO Asia Awards, Rashtriya Udyog Ratna Award, Quality Brands India Award, Human Capital Award, and the Money Gram Award for three consecutive years, and the Boss of the Year Award.


UAE Exchange India Ernakulam Regional Office conducted AO Staff Meet on 25th October, 2014, at its Thripunithura Branch. The function was inaugurated by UAE Exchange Managing Director and Country Head, Mr. V George Antony. Around 50 staff members, their families, and Department Heads residing near Thripunithura participated in the function. 

The Meet started with a prayer, after which, Regional Head Mr. Sujith Kumar M delivered the welcome speech. Mr. George gave the felicitation speech. He shared his experiences, the pain, and the struggle he endured for starting the operations of UAE Exchange in India. He emphasized on the current progress and the plans he has for UAE Exchange India. Mr. George Antony’s speech was a real motivation and inspiration for all who were present for the function. 

Senior officials who were with UAE Exchange India in its initial stages were also invited for the function. They shared their experiences, which were really a motivational tool for all the staff present at the functions, especially for the new comers.

As part of entertainment programme, staff members and their children participated in cultural activities. Yogacharian Mr. Sudheer graced the occasion by sharing his insights on the importance of yoga in modern life. The session was an eye opener for all present. Before winding up the programme, a lucky draw contest was also conducted for the staffs present. Mr. Sinoj Thoppil of AO Forex Department was the winner; MD Mr. George Antony gave away the prize.


Mr. Praveen P of Anchal branch, Kollam region, of UAE Exchange India was selected as the Best Convenor for the month of September for conducting Customer Reach Out programme. The decision was taken after collecting feedbacks from customers who attended the Customer Meets held at different branches, and also from the staff of the branches concerned.

Customer Meet was conducted in Anchal branch, Kollam, on 25th September, 2014, in the presence of Chief Dental Surgeon Dr. Alsiniza, UAE Exchange Zonal Head Mr. Prakash Bhaskar, Regional Head Mr. Bibimon, and Branch Head Mr. Arun SR. The meeting started with a silent prayer followed by the speeches of ZH Mr. Prakash Bhaskar and RH Mr. Bibimon. ZH Mr. Prakash explained to the invite customers about the importance of the Customer Meet. He also briefed about the vision of Customer Care and improvement of service quality in UAE Exchange India. RH Mr. Bibimon spoke about UAE Exchange global operations as well as its operations in India.

Chief Guest for the function Dr. Alsiniza, owner of Poly Multispeciality Dental Clinic in Chadayamangalam and Kilimanoor, had a ‘healthy’ discussion with the invited customers, and spoke on the topic “Dental Care”. Customers could also interact with the dentist and clarify their doubts. Convenor of the programme Mr. Praveen shared importance points on the topic “Road Safety Awareness”. Videos were also played for the customers as part of building awareness among them. Another social awareness video on deforestation was also played for the customers. Leaflets about general traffic rules, road safety, and alcoholism were also distributed among those who were present.

Entertainment programme arranged for the customers was filled with colours of songs and beautiful melodies of guitar. Anugraha, daughter of one of the important customers of the branch, entertained the audience with a sweet song; and Mr. Roji also made the audience happy with the fine tunes of his guitar. A lucky draw contest was also organized of the customers who were present for the function. Chief Guest Dr. Alsiniza won the draw. The meet was winded up by distributing snacks and gifts as a token of love to all invitees.

Other staff behind the success of the Customer Meet, included Mr. Shefi, Ms. Biji, Ms. Sreemol, Mr. Syamraj, Mr. Vijeesh, Mr. Sidheek, Mr. Vaisakh, Ms. Arsha Venu, and Mr. Sameer.

Congrats to Mr. Praveen for organising such a good event.

 

 


UAE Exchange, the leading global money transfer, foreign exchange, and payment solutions brand in the world, has completed 34 glorious years of its existence. On 23rd October, 2014, the family of UAE Exchange all over the world celebrated its 34th anniversary – UAE Exchange Day – with vigour, enthusiasm, and hope.

It was on 23rd October, 1980, that the first branch of UAE Exchange was opened in Abu Dhabi in the Emirates. Since then, the brand has exceptionally grown to scale new heights, with the single aim of delivering world class customer service.

As UAE Exchange celebrates the past, it has more reasons to rejoice looking forward to the future. UAE Exchange Day also reminds that the company has completed two years of its journey towards achieving REACH 2016, the strategic road Map of UAE Exchange.

UAE Exchange India took part in the celebration by distributing sweets to its customers. Staff throughout India took UAE Exchange Day as the day to reiterate the commitments to the goals and objectives of REACH 2016 among all its team members.

Commemorating the long way the company has come, and looking forward to future achievements, UAE Exchange Anthem video was played at its branches, and all the staff across the world took the REACH 2016 Pledge.

AO – Kochi

Anchal Branch

Koramangala Branch

Belgaum Branch

Hubli Branch

Jayanagar Branch

Bangalore MG Road Branch

Mysore Branch

Rajajinagar Branch

RT Nagar Branch


 


In every land and among all peoples, there is sure to be beliefs, rituals, and festivals celebrating the victory of good over bad, a sentiment that every civilization and community would like to hold on to. India, the birthplace of most religions found around the world, is no different.

Diwali, the “festival of lights”, signifies the victory of inner light over darkness, knowledge over ignorance, good over evil, and hope over despair. In Hindu mythology, the season of Diwali has many reasons for celebration – one being the return of Lord Rama from his exile, the other being the return of the Pandavas, and yet another being the time when goddess Lakshmi is most inclined to bless. In Eastern India, goddess Kali is worshipped, and in central and northern regions, Lord Krishna’s legends are celebrated during this time. The Jains celebrate Mahavira’s attainment of Moksha, and for the Sikhs, Diwali represents the day when Guru Har Gobin Ji broke free from captivity to return to his people and to the Golden Temple in Amritsar.

Diwali is generally a five-day festival kicked off by Dhanteras, a day especially auspicious for businesses, particularly for gold and silver articles. The second day is the Choti Diwali. On this day, houses are cleaned, decorated, and decked in lights and rangolis, symbolic of ridding oneself of all malaise and evil. Women decorate their hands with mehendi in preparation to welcome goodness and purity into their hearts and homes. The third day marks the main festival, and is the day when millions of lamps are lit and pujas are offered. People keep their doors and windows opened auspiciously on this night, welcoming Lakshmi, the goddess of prosperity and wealth, in to their homes. After the puja, celebrations begin with firecrackers and feast. The day after Diwali honours the love and devotion between married couples. The last day of the festival celebrates love among siblings, and inspires love and honour for each other.

Diwali marks the beginning of a new Hindu year; it represents a new beginning for everything. Sweets, or mithai, are the highlights of Diwali, and are also the most common gifts of the season, exchanged among friends and families. The festival also marks a significant shopping season, with people purchasing new clothes, utensils, jewellery, and even cars. Diwali nights are made memorable with magnificent fireworks that can be seen simultaneously lighting up various parts of the sky. Sights of millions of lamps lighted up on housetops, lawns, porticos, framing doors and windows, temples, and buildings are usual throughout India during Diwali season.

Festivities cut across boundaries to move on from smaller villages to big towns, often beginning almost a month before Diwali. During the season, numerous Melas and fairs can be found throughout the country, offering local fresh produces, cloths, crafts, utensils, and what not. It is also a venue for fortune tellers and snake charmers, folk dances, puppet shows, and other ethnic crafts.

Although Diwali is a major Hindu festival, it is celebrated around the world among India communities. In countries like Singapore, Fiji, and Sri Lanka, Diwali, or Deepavali, is a public holiday celebrated among Indians in all its magnificence, complete with sweets, feast, and fireworks. Indians in Australia, the Caribbean islands, New Zealand, United Kingdom, and the United States, celebrate Diwali in all its grandeur, making it a grand spectacle and merriment for people of other cultures as well. It often showcases the cultural richness and variedness of India.

Diwali also occasions peace and brotherhood even at the sparring border between India and Pakistan. At the international border, on the day of Diwali, the Indian and Pakistani soldiers exchange gifts. Indeed, what better way to dispel darkness and gloom of hatred than to light lamps that infuse the brightness of hope and cheer.

 


UAE Exchange India has brought good news to the people of Thripunithura, the capital city of erstwhile Kingdom of Kochi, by adding a new feather to the company’s cap. On 20th October 2014, the Monday was not mundane, but filled with enthusiasm and cheer as a new branch was opened in the Raja Nagari or the Royal City of Tripunuthura.

The new branch at Tripunithura was inaugurated by Mr. R Venugopal, Chairman of Tripunithura Municipality, and Mr. V George Antony, Managing Director and Country Head of UAE Exchange India. Tripunithura Ward Member Ms. Shakunthala, UAE Exchange India Zonal Head Mr. Prakash Bhaskar, Ernakulam Regional Head Mr. Sujith Kumar MBranch Head Mr. Rahul John, branch staff, school students of the local government school, invited guests, and public witnessed the inaugural ceremony.

UAE Exchange India has always upheld its commitments to the society in the fields of education and environment. As part of the company’s Corporate Social Responsibility, financially backward students of the local government school were given study kits, and the invited guests were given tree saplings.

People in the Royal City of Tripunithura can now avail a number of services, such as gold loan, vehicle loan, money exchange, money transfer, personal loan, share trading, etc., from the newly opened branch of UAE Exchange India. They can also avail travelling and ticketing (inbound and outbound) services from the new branch.

UAE Exchange is one of the leading global remittance and foreign exchange brands trusted worldwide and known for its penchant for quality and passionate customer service. The organisation was incorporated in India in 1995, and is a Non-Banking Financial Company, and belongs to Authorized Dealer II category of RBI.

The products and services, including International Money Transfer (Xpress Money and Money Gram), Foreign Exchange, Ticketing & Tours (Domestic & International), Gold Loan, Two Wheeler Loan, Home Loan, Consumer Loan & MSME Loan, Vehicle Insurance, and Share Trading, make it a multiple solution-provider under one roof.

Standalone published in Deshabimani on 27th October 2014:

Standalone published in Kerala Kaumudhi on 26th October 2014:

With almost two decades of experience in providing value added services to the customers, UAE Exchange delivers cost effective solutions through a combination of advanced technology, proven processes, and outstanding personnel.


UAE Exchange India has spread its wings further in Lucknow region by opening a new branch in Maharajganj. The new branch was inaugurated on 15th October 2014 by Mr. Rahul Mishra, Member of Planning Commission, Samajvadi Party, and Mr. Pritish Bhoi, Senior Branch Manager, Punjab and Sindh Bank, in the presence of UAE Exchange India Zonal Head Mr. Sherry Das, Regional Head Mr. Divyendu Pandey, Branch Head Mr. Manoj, invited WU & XM agents, media persons, and branch staffs.

Branch Managers of different banks, local people, and special invited guests were also present for the inaugural ceremony. Media Persons supported the event well. Amar Ujala Bureau Chief Mr. Rao, Rashtriya Sahara Bureau Chief Mr. Ashok  Srivastav, Hindustan Dainik Bureau Chief Mr. Sunil Srivastav, and Dainik Jagran Bureau Chief Mr. Deepak Tripathi also joined the celebration.

UAE Exchange India Zonal Head Mr. Sherry Das briefed the invited guest and the local people about the company and the various products and services, such as gold loan, vehicle loan, personal loan, money transfer, foreign exchange, share trading, tour and travel, etc., that they can avail from the newly opened branch. As part of Corporate Social Responsibility, UAE Exchange India also distributed school bags and stationery to many needy students.

UAE Exchange India is the market leader in financial services, offering a wide range of services. UAE Exchange is a corporate member of FICCI, ASSOCHAM, CII, National Safety Council, ABCI, KCCI and KMA, National Organization for Commerce and Industry, and PRSI.

The commendable quality of service rendered by UAE Exchange is endorsed by many industry awards like the PRSI Award, Global CSR Excellence & Leadership Awards, CMO Asia Awards, Rashtriya Udyog Ratna Award, Quality Brands India Award, Human Capital Award, and the Money Gram Award for three consecutive years, and the Boss of the Year Award.


UAE Exchange India celebrated Global Customer Service Week from 6th – 10th October 2014. It is celebrated across all branches in various countries during the first week of October every year. The main aim of the programme is to build customer support.

During the week, branches were decorated, and many arrangements were made for the customers who visited the branch. Special arrangements such as birthday gifts to customers during the week, sweets and cool drinks for all customers visiting the branches, puzzle games, etc. were also made during the Customer Service Week.

Celebrated in a creative and fun-filled manner, the Customer Service Week aims at building strong relationships with the customers, and at attracting more customers to the business.

A few more snaps from the celebrations…

Customer Service Week celebration in Bodhan branch

Prize distribution to kids in Tanjore South branch

Irinjalakuda branch welcoming customers during the celebrations

Customer Service Week celebration in Khanna branch

Children's Painting competition organised by Krishnanagar branch

Autographs of customers at Krishnanangar branch

Customer Service Week decorations in Kurnool Branch

Mangalore LIC branch celebrates Customer Service Week

Autographs of customers in Paramakudi branch

Lunch with customers - Tanjore branch

Tanjore branch celebrates Customer Service Week