Tiruvannamalai branch of UAE Exchange India conducted Customer Meet for its customers on 13th November 2014 in the presence of UAE Exchange India Regional Head Mr. Rajesh and Brahch Head Mr. Balaji. About 26 customers availing various services of the company actively participated in this meeting.
Customer were briefed about the company profile and the various products and services available at UAE Exchange India, such as gold loan, vehicle loan, personal loan, money transfer, forex, share trading, ticket and travelling, etc. Staff of each products (Mr. Kirubakaran – Loans, Ms. Kalaivani – Travel, and Mr. Syed – Forex) explained about their respective products and its sub verticals in detail.
Regional Head Mr. Rajesh interacted with the customers, who cleared their doubts and shared their experiences with the company. Customers also suggested various improvements that could bring about better customer service. As part of the company’s Corporate Social Responsibility, tree saplings were distributed to the customers at the end of the meeting.
Punalur branch of UAE Exchange India conducted Customer Meet on 12th November 2014 in the presence of Chief Guest Mrs. Radhamani Vijayanandhan, Punalur Municipal Chairperson, Muncipal Health Standing Committee Chairperson Mrs. Suseela Ramachandran, and St. Thomas Hospital Director Dr. KT Thomas. UAE Exchange India Zonal Head Mr. Prakash Bhaskar, Regional Head Mr. Bibimon, and Branch Head Mr. Kannan were also present for the meeting. About 42 customers participated in the meeting.
Ms. Anna, daughter of one the branch staff, started the meeting with a prayer song. A lucky draw was arranged for the customers and Ms. Bindhu won the lucky prize. The prize was distributed by Ms. Suseela. Special entertainment programmes were also conducted for the customers. They interacted with the UAE Exchange India officials present at the meeting and got their doubts about various services cleared.
During the meet, Ms. Kavitha, one of the winners of Onam Hungama Lucky Draw campaign, was presented with her prize. Chief guests of the function spoke to the customers about the importance of customer service and its benefits. Dr. Thomas gave an awareness speech on the topic Mind and Positive Thinking. Customers were briefed about the various products and services of the company.
Kayamkulam Kayamkulam branch conducted Customer Meet on 8th November 2014 in the presence of Chief Guest Dental Surgeon Dr. K Suresh, UAE Exchange India Regional Head Mr. Arun Kumar, and Branch Head Mr. Santhosh. About 45 customers actively participated in the meeting.
Ms. Surya Raj started the meeting with a prayer song. Branch Head Mr. Santhosh welcomed the customers and briefed them about the company and its various products and services available. He also explained about the importance and values of customer service and customer meets.
During the meeting, Ms. Manjusha, one of the winners of Onam Hungama Lucky Draw Campaign, was presented with her prize. Later, Dr. Suresh took a session for the customers on the topic “Importance of Teeth for Whole Body”. He gave various tips for maintaining healthy teeth and mouth.
Customers interacted with the officials who were present at the Customer Meet. Two important customers of the branch, Mr. Hussain AHM and Ms. Kusumam Damodaran Potty gave their suggestions about services and shared their experiences with UAE Exchange India.
Customers were introduced to the special Gold Loan Promo introduced by UAE Exchange India exclusively for its Kerala branches. Loan Head of the branch Mr. Gopu explained about the new scheme and about the documentation needed for availing the same.
As part of the entertainment programme, the branch conducted a cultural programme, folk dance, presented by Ms. Theertha A, daughter of branch staff Ms. Archana. The meeting winded up with distributing gifts and light refreshment for the customers who attended the meeting.